At MJ Supplys, we want you to be satisfied with your purchase. If you are not satisfied with your purchase, please follow our return policy.
- Return Requirements
Items must be returned within 30 days of purchase.
Items must be in their original condition, unwashed, unworn, and with all original tags attached.
Please ensure you have proof of purchase (such as a receipt or order confirmation email) before registering a return. - How to Request a Return
Please contact us by email or by calling customer service to let us know the item you wish to return and the reason for your return.
We will provide you with a return address and a return authorization number. - Return Costs
Shipping costs for returns are the customer’s responsibility, unless we sent the wrong item or the item was defective.
Refunds will be processed within 7 business days of receiving the returned item and confirming its eligibility for return. - Refund Methods
Refunds will be processed to the original payment method used. Please note that processing a refund may take some time, depending on your payment provider. - Exchange Policy
To exchange an item, please return the original item according to the return process and then place a new order for the desired item.